Forums & Blog

Hi, We're experiencing a lot of people not getting our emails who use SmarterMail. Upon investigation it seems most of our emails (not 100% though) are getting captured by the SPAM filter. Is there any way of working out why this is happening? We are sending emails from the domain yougodo.com Any...

Hi. I'm a newbie to SmarterMail, Spam filtering and Spam assasin. What I am looking for, is a way/method to check how a message is weight in the filtering process? To fine tune my filter, I want to know which filtering method I have to adjust to get my filter better. Is there a way to see the weighting...

I'm just curious as to what extent SmarterMail and SpamAssassin work together? So far SA seems to be doing its job. I have, however, noticed a couple of emails that have been moved to the junk folder that I would prefer not to go there anymore. If we use the "Unmark as Spam" command in teh user interface...

We are using SmarterMail Enterprise Edition 3.3.2439 with the most recent version of Declude for SmarterMail. When SmarterMail receives e-mail scanned and weighed by Declude it doesn't filter the messages according to the Anti-Spam Filtering in SmarterMail. Although SmarterMail does take the proper action...