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I use SmarterMail 6.7, latest version. I get probably 150 - 200 spam messages every day, with spam weights that range from 2 to 20 to 120. It seems that incoming spam is completely unaffected by spam weight settings. Does SmarterMail take spam weight into account when it decides which messages to delete...

How can Outlook (or other mail client) users report mail that was not recognized as spam or misidentified as spam? I'm a hosting reseller and domain admin for my customers. My hosting partner says the only way to do it is to use Webmail (not an acceptable solution). BTW, this is SmarterMail Enterprise...

Since the SmarterMail 6.x BETA announcement , we have received a lot of interest regarding the coming ability  to include Commtouch Anti-Spam as a premium spam protection add-on to SmarterMail. After all, SmarterMail currently achieves up to 97% spam protection out-of-the-box. Where do you go from...

Hello, I have the same issue, everytime i select a message and flag it as a spam it gets deleted and it doesn`t go to "Spam Tickets" folder or to "Deleted Tickets"...

is theres a way i can blacklist certain domains/e-mails ?

Hi! It seems that our mail sever send spam and we can't do anything to stop it! Or can we? The way this is working as I see it. A foreign smtp server send a mail to a recipient on our mail server. The mail server accept it. When our mail server shall deliver the mail it has more recipients in it...

As TechRepublic writer Chad Perrin once noted in an article about email security tips: “There’s a lot of information out there about securing your email. Much of it is advanced and doesn’t apply to the typical end user… When one can find end-user email security tips, they’re usually specific to a single...

If autoresponder is sent in response to spam, does spam increase over time because of the auto-responder? I like the autoresponder but I don't want to continue using it at the expense of increased spam.

This post is for anyone suffering from Yahoo's actions. Before people think that this is an advert or spam itself, it is not, it if you read it and comprehend it will soon begin to see the larger and more sinister side to yahoo. Some time ago my political party, The PVP, had a problem with sending...

Hi, I am have some problems (and concerns) on spam reaching our distribution lists. It has happened a couple times where a virus/spam mesage came through by a distribution list and was sent to a handful of people. I'm looking to see if anyone else is experiencing this and/or what can be done to eliminate...