Forums & Blog

I honestly feel that the throttling feature should be available to all versions of smarter mail as it is to each and every clients benefit. Perhaps SmarterTools can consider this in their next smartermail version release.

Hi, I'm interested to see if anyone else is using Declude Compass with SmarterMail. We implemented Compass a few months back, but are finding that fine tuning it to get "accurate" scores for email is quite a project. I'd like to open a dialogue or thread with other users ... potentially...

I have been struggling to find an answer to this problem and hope someone might help. I have one or two domains, each which use the default system settings for filtering mail, that receive far more SPAM than other domains on our system. Spot checking some of the messages that get through, some clearly...

When looking at the system SPAM reports (for instance under "System Trend Reports"), are the numbers for incoming SPAM including messages blocked at the SMTP level or only those that are filtered as SPAM? The numbers we're seeing seem very low compared to the amount of SPAM users are receiving...

Hi All, I've logged into SmarterTicket today and found I have over 6000 spam tickets. Is there an easy way for me to purge this, or do I have to delete ~20 at a time? I don't see any obvious way of doing this within SmarterTicket itself. Cheers, Scott

I'm running some initial setup tests as I plan to migrate from SM 4 to 5 and to a new server. We're currently using declude to handle all of our spam filtering, but are hoping to drop the extra cost if SM 5 can provide reasonable filtering for us. I have turned on simple spam filtering at the...

Hello Does SM4 or SM5 cater in anyway for bypassing spam checks for email over a certain size? Thanks Ivan

I was running SM 3.5 without issue sending mail out from my SM server to Postini as a gateway server. In 3.X, the outbound gateway was set via Protocol Settings - SMTP Out - Gateway Server. I had this set to outbound5.obsmtp.com, and it worked fine for the past couple years. But after I upgraded to SM5...

I notice that there is a Abuse Detection Tool in Smarter Mail, wonder is there any default setting that I can put to better protect my server against spammers and the likes? Anyone care to share what is their setting?

Hello Can someone explain to me how to use content filtering to bypass spam checks for mail that is over a specified size? Thanks Ivan