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In the en.xml file have a BUG , because have two entries with equals name. This entries have a name of @Reprocess and in the page Settings > Site Settings and option Site Importing in the page of Personate > Site Administrator you can see this but in the demo online you no have this access. To...

I recently just upgraded to the latest version smarterstats (3.3.2950) as it stopped importing files, and that fixed the issue in the past. Now when it imports files, approx. 90% of the lines that are importing are bad lines so it there are 100,000 lines being imported, only 7,000 are valid and the rest...

We recently had to do a server re-install. We restored our log file and tried to do a re-import on the log files. However the reimport gets stuck half way through. No errors are generated. Is there and additional log or debug I can look at? I'm using SmarterStats Professional Edition 3.1.2357.

I zipped a couple months of website log-files, downloaded them, and un-zipped them the C:\intetpub\wwwroot\localsite\logs folder. While this was busy, as each days log file is quite large, I started the local free edition of Smarter Stats and began to setup the first site. Because WinZIp was running...