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  • ADDED: Ask for final comments from user when closing a ticket

    How or where is this enabled?
    Posted to Forum by chris_r on 04-24-2008
  • Issues Installing on Godaddy Shared Hosting

    I keep getting the runtime error: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine...
    Posted to Forum by kpp on 04-20-2008
  • Beta duration

    is the beta still set to expire on the 30th? Are you going to give at least a week after the beta for us to get it purchased? Will there be a downloads area availible soon to test and look at?
    Posted to Forum by chuck2008 on 04-18-2008
  • [BUG] SmarterTrack not importing whole message on pop ticket creation.

    SmarterTrack isn't importing all of the initial email. When you click view raw, it shows youall of the original text, but in most cases this is littered with markup, and virtually unreadable. I realize the nesecity of having the importer only import the most recent top communication so you don't...
    Posted to Forum by philipthrasher on 04-07-2008
  • SmarterTrack 3.x Public BETA (download link included)

    SmarterTools is proud to announce the beginning of the Public BETA for SmarterTrack 3.x. The BETA will operate as an Enterprise Unlimited version for the duration of the BETA period—currently scheduled to conclude with the Final Production release. The BETA-test version is pre-set to expire on 4/30/2008...
    Posted to Forum by ST-SBlahauvietz on 03-11-2008
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