Forums & Blog

SmarterTrack Version 4.0.3399.26058 isn't picking up mail in my case. There is one new mail in the Inbox. I've gone through the relevant threads without finding a solution. Pressing "test setting" results in "POP connection succeeded". The log-file is below (real domain replaced...

Hi I'm wondering if someone is using SmarterMail 5 on a W2k server? I have a speed problem when downloading mails via POP3 or IMAP from a Windows 2000 server. After testing a bunch of different settings, mailserver versions etc. I decided to setup another machine. Unfortunally I got the same speed...

Hi @ all I'm running SmarterMail 5.5.3317 on a Win2000 server. Yesterday I realized that my POP connections are very slow. 'Very slow' means that downloading a mail with an enclosure comes with max. 100kbit/s from the server! I tested it from an external and an internal client -> no difference...

Current version SmarterMail Enterprise 5.5.3223 Problem with: POP3 client errors, maybe POP session timeout, maybe bug in POP3 service. Anybody else seeing this? We have had user complaints of POP3 errors with versions 5.5.3223 and 5.5.3217. In the past, we have used version 5.1.3, 5.1, 5.0, 4.x, and...

We are running SM 5.5 Enterprise. We are running into an issue that looks like a traffic jam. When one of our users sends a couple meg attachment to a list with around 200 of our users from our domain, it delivers the email to their mail boxes very quickly and easily. Almost everyone uses Outlook 2003...

Hello, We have a problem using Smartermail. We have just migrated to a new server. We did not have this problem with our former server (well now I'm not sure). But on the new one, we sometimes have these symptoms : - Smartermail.exe service takes around 25% - 30% CPU usage. Usually, when it's...

I share this sentiment as well. Our institution (large) has the standard requirement of SSL for both IMAP and POP. I had hoped I could find a workaround by forwarding it out to a free service, then learned that there aren't ones which don't require SSL as well. So, what means... no incoming email...

When you are managing tickets, there is an option to send a message, which shows up as a comment, but it looks like it sends an email as well as you can cc people, etc. I see that it shows up as a comment, but no email ever goes out. There is also no email sent to users when a comment has been added...

I am trying to rebuild my server, and not sure how long it will take, so I want to install SmarterMail 5.0 on a windows vista machine I have while my server is down. Using IIS 7.0 is a little different, but I got my web server running; now I have SmarterMail installed, and running… sort of, I can access...

Hi I have recently installed SM5 on a new machine and i cannot connect via POP at all. I get various errors from different clients: outlook : 0x80042108 outlook express : secure(ssl) no socket error 10061 error number 0x800CCC0E manual coldfusion connection : error 500 (cannot connect) Cheecklist that...