Forums & Blog

We are using SmarterMail and have some users with Outlook 2003 and others with Outlook 2007. Everything works great with the "add to outlook" option for the Global Address List on Outlook 2003 but it doesn't work with Outlook 2007. Does anyone have a solution for this issue? Any suggestions...

Over-the-air sync can't be as difficult as I've seen. Somebody tell me I'm doing something stupid and show me the error of my ways. I am using MS Outlook 2007, and I have a Blackberry Curve. They're going up against a SmarterMail Enterprise 5.5. My goal is to sync calendar, notes and...

I've installed SmarterMail Sync into both my Microsoft Outlook 2000 and Microsoft Outlook 2003 and also Microsoft Outlook 2007 but somehow after a month or so when i sync it came out with this below. "Could not connect - SmarterMail 3.1 or greater required" My mail server is installed with...

This is the body of an email from one of my clients with the same issue: "I am having a serious issue with the Smarter Mail Sync and having trouble finding a resolution. It seems that it doesn’t like group meeting requests. What happens is that if a meeting request is accepted, it logs it into the...

Even after almost two decades in the computer biz, I feel dumber than a stump in trying to use SmarterMailSync with Outlook 2007. I'm just trying to get the calendars and contacts shared between a few people, so that should be simple. However, the documentation is poor when it is not lacking, and...

Just to update you. I've now noticed that most (but oddly not all) of my TASKS in Outlook have also had any advanced formatting in the task notes - such as bold text or bulleted lists - removed and the text reverted to plain text. For those, it appears the originals were not moved to my Outlook Deleted...

I'm an end user Running Outlook 2007 and SmarterMail Enterprise v4.3.273. Yesterday I installed Smartermail Sync v2.0.2728 for the first time and tested syncing up my Outlook 2007 items. As I've a lot of Contacts, Tasks and Calendar items, it took a while to sync, but seemed to work well. However...

Thus far everything is running smoothly without "SmarterMailSync Error" popping up into the shares. Sharepoint updates under Outlook 2007 run verrrrrryyyy slowly --- usually 20-30 minutes

We have a mixed environment with Windows XP / Office 2003 machines and a few machines with XP / Office 2007, and a machine with Vista. Most of our XP machines are working fine with the SmarterMail Sync, but we have problems with Windows XP and Office 2007. Basically, the smartermail sync component installs...