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When logged in as a site admin and then you go to the Site Importing section, then the Import Filtering tab the GUI is all screwed-up.

In the en.xml file have a BUG , because have two entries with equals name. This entries have a name of @Reprocess and in the page Settings > Site Settings and option Site Importing in the page of Personate > Site Administrator you can see this but in the demo online you no have this access. To...

I've just recently upgraded to SmaterStats 4 Professional Edition and I'm receiving the following error when adding a new site: When clicking on the 'browse' button to locate where IIS logs are located, the pop-up window lists the following error: Server Error in '/' Application...

If anyone else is having this problem, Smartertools has identified this as an issue and is working on a solution. By the way, we also notice a problem when using Java to unzip these .zip files. Here is an error message that we get: Ensure that the file is a valid zip file and it is accessible. Cause...

I'm unable to type when creating new or replying to tickets in new Opera 9.5.

Whenever i ask for a list of my tickets to be submitted to me I am unable to click on the hyperlink to see their status. The hyperlink is always the local IP address of the web server (172.16.10.86) rather than a dns name or a public IP. For example, I will request all of my tickets from the web interface...

When you undelete a ticket the number in Active tickets raises by one, but the actual ticket doesn't appear in the list. Always reproduceble. 1. select an active ticket 2. click delete 3. go to deleted folder 4. select the ticket 5. click undelete 6. find that the Active tickets are now showing ...

Hello, Steps to recreate: Choose a ticket to be linked and copy Ticket Number into clipboard Choose the parent ticket to link to Click Related Items tab Paste the ticket number from clipboard ... then click Attach button The attached ticket summary is displayed just below the Attach button Mouse-over...

Some letters coming in the coding koi8-r are distinguished SmarterTrack not truly. It is necessary to open manually this letter in other post program, and to create the ticket anew. For correct display transformation is necessary CP1251 → KOI8-R. I can send any additional examples and any necessary information...

The variable #adminhyperlink# when used in the body of an email notification event takes me to the ticket but just the ticket sub-frame of the Management Interface. Once the ticket is responded to, like reply and close, I'm taken back to a blank screen, very annoying. I need to reaccess the interface...