Forums & Blog

We upgraded from IMail to SM5.5 a few weeks ago (after several years of following SM development), and I am very happy that we have. I find the general usability to be light years ahead of IMail, and the features are even farther than that ahead of IMail. Overall, an excellent product. One feature I...

I'm getting the following message when I try to send an email to a customer: Your message did not reach some or all of the intended recipients. Subject: MTS Company Brochure Sent: 10/15/2008 14:09 The following recipient(s) cannot be reached: My Customer ( mycustomer@harrisburgmedicalcenter.org ...

Hello In this report I am getting a large count of White Listed connections - but I don't believe that I have any explicit Whitelist settings. Can anyone throw light on this? Thanks Ivan

Hi people. As far as i understand the filter learns from the SPAM and HAM folders. I have setup an email address for users to forward messages that are spam but managed to "Wigggle" through SPAM Assassin. We then review the inbox and check that the messages forward are infact SPAM. We were...

We are migrating our domains from Merak Mail Server to SmarterMail 5.1 enterprise. There is an "unofficial" migration tool provided by SmarterMail to assist in the process. This tool has been very helpful, but if anyone familiar with it can answer this question: Is there a way to migrate current...

We are migrating our email accounts from Merak Mail Server to SmarterMail Enterprise 5.1 and I have a question for the group. There seems to be no facility for users to maintain a blacklist other than to manually set up a filtering rule on the Content Filtering form. Is this correct? I am just trying...

We had an incident recently where our users were blocked from sending mail because their local IPs (dynamic ISP provided) got on RBL lists. It makes sense that the dynamic ips should be blocked (email bots and the like), but it seems to me that SMTP-AUTH should trump that (i.e. if a user logs in -- no...

Hi, I have an entry in my Blacklist for 201.0.0.1 - 201.255.255.254 and I continually receive Spam from addresses like 201.222.86.173. Does Blacklist really work, and if so, why am I getting these emails?

Hi, It appears that the Blacklist information is kept by SMTP, POP and IMAP Blacklists in the mailConfig.xml file in the Services folder. I say "appears" because I had a large number of entries under SMTP that I decided to mass delete and removed the entire series and wrote an < SmtpIPAccessList...