Forums & Blog

We are moving to a new hosting provider and hit a brick wall in configuring SM 5.5 on Windows Server 2008. We have identical settings between our current server (with a different provider), but the new server will not allow outbound SMTP connections from email clients or our ColdFusion Server. Sending...

When I try to rename my e-mail domain I receive the error, "rename failed." There is nothing else in this error that can help me out. What is the recommended method to renaming an e-mail domain? In other words, can it be done at any time or should it wait until after-hours? I'm just trying...

I opened a case with an example and they were able to duplicate it in their test environment. It has been sent to their development team now. I added a reference to this forum post but, It seems that no one updates the forum on issues like this unless you threaten to move to a new platform.

Hi everyone....hope you all can help out. My end users are facing odd webmail issue when they login. I cannot replicate but end users complain that it pops up here and there. a. User Login into their webmail b. they can see the top and left frame. But the center/main content frame will contain the ASP...

Has their been any progress on this feature request? This post is over a year old, so I am hoping that it has been addressed in a maintenance release. I recently switched to a new ISP who uses SmarterMail, mainly for the + addressing feature, and discovered that most web sites won't accept the plus...

Hi everyone, I recently setup a webserver running Windows Server 2003 with coldfusion 8, running .Net Framework. version 2. I installed Smartermail 5.x (free edition) at the moment, everything works fine after that. Once i stopped the Smartermail webservice, and try to run it on my own IIS (v6). I have...

We are in the process of moving to a new domain name from the current one we have set for our email accounts. We have some questions: 1) How do we keep the old domain name active for emails sent to these accounts? How long will/should this remain active? 2) Will it forward all emails to the new domain...

We are running SM 5.5 Enterprise. We are running into an issue that looks like a traffic jam. When one of our users sends a couple meg attachment to a list with around 200 of our users from our domain, it delivers the email to their mail boxes very quickly and easily. Almost everyone uses Outlook 2003...

After upgrading our SM from 3.x to 5.5 we dsicovered that the "Auto-Responder" in not showing in the settings for our users. I beleive I've checked and doubble check to see if there is some settings that need to be set to enable this but haven't been able to find it. I've installed...

We've just install version 5.5 of SmarterMail on our production server and found that "Search" doesn't do anything ... We are running on a Win 2003 server. I find it very strange if this is a "known problem" that haven't been fixed. Any ideas what to look fore and where...