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Hello, We have a problem using Smartermail. We have just migrated to a new server. We did not have this problem with our former server (well now I'm not sure). But on the new one, we sometimes have these symptoms : - Smartermail.exe service takes around 25% - 30% CPU usage. Usually, when it's...

Hi, For various reasons, I would like to split out the incoming and outgoing parts of our email service onto two servers. So external mail is delivered to incoming.example.com (e.g. from where people pick it up by setting their POP server to incoming.example.com, or from where it is forwarded onto them...

Hi, Having used Smartermail v3 and v4 for some time, we are looking at upgrading our servers to the latest version (v5.5). At the same time we are slightly changing our Anti-Spam layout, and as such I am performing thorough testing before we deply this setup onto live servers. This setup uses Declude...

hi all. i have an account that has some strange activity and i need help determining what's going on. on the SMTP IN Usage reports, it shows an average of 2.5GB of traffic per day. the odd thing is that the Message Data and Message Traffic reports do not show anything remotely close to this amount...

Hi, I have the same issues. I installed 5.5 Ent last night, and FlexMail 4.01 still does not connect with IDLE. Both the lastest version, and have been trying with every new version since they both started to support it. I know IDLE works in SmarterMail, as my Outlook 2007 uses it, and when I sent a...

For SmarterMail 5 Enterprise. A server setting was made for the Folder Auto-Clean settings and Domain level changes have been restricted. Is it possible to change the Folder Auto-Clean settings for just one domain? This KB article explains how to turn on Domain level changes so each domain can adjust...

Can someone who has recently upgraded to v5.1 try selecting a domain and then deleting it? When I attempt to select a single domain and then delete it nothing happens unless I hit my refresh button. If this is expected behavior let me know that as well.