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Hello, We have a problem using Smartermail. We have just migrated to a new server. We did not have this problem with our former server (well now I'm not sure). But on the new one, we sometimes have these symptoms : - Smartermail.exe service takes around 25% - 30% CPU usage. Usually, when it's...

We just upgraded from SmarterMail Professional 4.3 to Enterprise 5.5 so that we would have full LDAP functionality. We want to use Postini for AV and Anti-SPAM and would like to integrate the environments so that when a user is created on SmarterMail, Postini knows about it via the LDAP integration....

I just recently started having issues with my iPhone and SmarterMail 5.5 Enterprise. I have the latest iphone update (v2.1) and here is the issue... I setup my personal email account using IMAP and leave the default IMAP prefix (/). This allows me to see all my top level folders on the iPhone and everything...

Hi, For various reasons, I would like to split out the incoming and outgoing parts of our email service onto two servers. So external mail is delivered to incoming.example.com (e.g. from where people pick it up by setting their POP server to incoming.example.com, or from where it is forwarded onto them...

Hi, Having used Smartermail v3 and v4 for some time, we are looking at upgrading our servers to the latest version (v5.5). At the same time we are slightly changing our Anti-Spam layout, and as such I am performing thorough testing before we deply this setup onto live servers. This setup uses Declude...

hi all. i have an account that has some strange activity and i need help determining what's going on. on the SMTP IN Usage reports, it shows an average of 2.5GB of traffic per day. the odd thing is that the Message Data and Message Traffic reports do not show anything remotely close to this amount...

Hi, I have the same issues. I installed 5.5 Ent last night, and FlexMail 4.01 still does not connect with IDLE. Both the lastest version, and have been trying with every new version since they both started to support it. I know IDLE works in SmarterMail, as my Outlook 2007 uses it, and when I sent a...

I have 1 domain that has an alias domain. There are 3 people using the primary domain as their email address, and 1 person using the alias as their email address. When using SmarterMail Web, the alias use's email is sent with the primary domain. ie, MainDomain.com has Mary@MainDomain.com, Betty@MainDomain...

I have a modest sized Active Directory implmentation where I need to import around 2000 users. I am having trouble with user creation It seems my existing users will not create when selected. (I have even moved them to the user CN from their original OU.) A new user or a new copied user from an exisiting...

Hello Normal outgoing mail sends fine. However, since we upgraded to SM5 (I think thats when it started, only 2 users have mentioned it thus far and one said she had forgotten to tell me a couple of times) , when people use the auto responder for out of office emails they are bouncing back with. Could...