Version: SmarterTicket Professional v.2.7.2813
The reply function in SmarterTicket has fallen over all on its own. No changes were made like upgrades etc. When you click reply the following message is displayed:
"FreeTextBox has not been correctly installed. To install FreeTextBox either:
(1) add a reference to FtbWebResource.axd in web.config:
<system.web>
<httpHandlers>
<add verb="GET"
path="FtbWebResource.axd"
type="FreeTextBoxControls.AssemblyResourceHandler, FreeTextBox" />
</httpHandlers>
</system.web>
(2) Save the FreeTextBox image and javascript files to a location on your website and set up FreeTextBox as follows
<FTB:FreeTextBox
id="FreeTextBox1" SupportFolder="ftbfileslocation"
JavaScriptLocation="ExternalFile" ButtonImagesLocation="ExternalFile"
ToolbarImagesLocation="ExternalFile"
ButtonImagesLocation="ExternalFile" runat="server" />"
I've managed to get (1) done, but it hasnt resolved the issue. I've got no idea how to get (2) done. I dont even know what it means!
Has anybody had this problem or know how to solve it?