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How do we turn this off??

Last post 07-02-2009 2:14 PM by cgrinds. 15 replies.
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  • 05-22-2008 7:28 AM

    How do we turn this off??

    The spammers have found every list on our server in the last couple days and are sending a bunch of spam to them. It is filling up the spool with emails containing:

     Sorry, you do not have permission to post to the ######@#########.com mailing list.

     How do we turn off the no permission replies on the the lists in SM 4.3?

  • 05-22-2008 2:59 PM In reply to

    Re: How do we turn this off??

     I don't remember an option to turn it off...but how many is 'filling the spool up' exactly? Are they simply in the spool 'waiting to be delivered' or is it just backed up so far the spool cant keep up? Have you tried blacklisting some of their ip addresses?

    -Ray C.



    Raymond Corbin | Support Analyst | HostMySite.com | 877.215.4678
    rcorbin@hostmysite.com
    http://www.hostmysite.com/order.cfm?id=749
  • 05-22-2008 3:38 PM In reply to

    Re: How do we turn this off??

    There's a few hundred of them that get stuck in the spool each day all of a sudden. There are usually less than 20 emails in the spool. We're running a dual quad core Xeon HP DL380 G5 with 8 SAS drives, so it can easily keep up with them. I just don't like seeing over 90% of the email in spool being these responses that can't get delivered to these spammers. I also don't like the fact that they can simply spoof an anti-spam blackhole and make my server send email to it. The anti-spam filters we run easily remove these emails if they are sent to an email address that isn't one of our lists, but the server sends these no permission emails no matter what. A fix would be nice considering how long ago I first pointed this out.

    http://www.smartertools.com/forums/p/12576/27102.aspx#27102

  • 05-29-2008 8:23 AM In reply to

    Re: How do we turn this off??

    Still need a fix for this. It was supposed to be looked at a long time ago.

  • 06-03-2008 6:06 AM In reply to

    Re: How do we turn this off??

    I spoke to ST on the phone about this years ago and was told it would be fixed. It was also acknowledged here on the forum a year and a half ago. What's the ETA on this?

  • 06-04-2008 4:54 AM In reply to

    Re: How do we turn this off??

    I had a problem very similar to this last year.  Log into the administrator interface.  Go to Settings > General Settings > Security.  Make sure that "Allow Relay" is set to "Nobody."  Hope this helps!

  • 06-04-2008 5:04 AM In reply to

    Re: How do we turn this off??

     I think their problem is more of the backscatter spam caused when spammers try to send to the listserv address and the listserver replies 'you do not have permission' (something like that).back to the spoofed address the spammer used.

    -Ray C.



    Raymond Corbin | Support Analyst | HostMySite.com | 877.215.4678
    rcorbin@hostmysite.com
    http://www.hostmysite.com/order.cfm?id=749
  • 06-04-2008 5:42 AM In reply to

    Re: How do we turn this off??

    Thanks for trying to help, but it's already set to allow relay to Nobody and I know it's caused by spammers with addresses that don't work.

  • 06-05-2008 11:42 AM In reply to

    Re: How do we turn this off??

    We also need the ability to turn off this response - apparently the bounces are getting sent to bogus "from" addresses which lead to the anti-spam honey pots and we are getting listed in the blackhole lists.

    I need a fix ASAP to disable the reply from the list saying "You do not have permission to post to the <listname> list".

    Thanks.  Doug

  • 07-11-2008 10:51 AM In reply to

    • byanis
    • Not Ranked
    • Joined on 07-11-2008
    • Posts 2

    Re: How do we turn this off??

    Although I do not believe that there is a proper way to turn the feature "off"; I have found a way to do it.  I found myself much in the same position as the rest of you... The backscatter was getting my email server graylisted by Yahoo almost constantly.  We probably have 1000+ hits against our "private" mailing list each day.  We use it for sending to about a hundred recipients at a time.  The spams would cause excessive amounts of:

     "You do not have permission to post to the <listname> list", as experienced by you fellows.

    Here's what I did:

    SmarterMail has the ability to call a command line program during mail processing. This is usually used for virus scanning.  However, it gives us a chance to kill these off before they leave the server.  In SmarterMail 5, the option is on the "Spool" page of General Settings.

    I wrote a quick VBScript to look at the message and potentially kill it off.  I added logging and optional archiving, just so I could see what was happening.  Here's the source to the script:

    'Filters SmarterMail Messages (Originally designed to squash list rejections)

    Option Explicit

    Main

    Sub Main()

        Const ForReading = 1
        Const ForAppending = 8
        Const LogPath = "C:\Program Files\Special\SmarterMailFilterLog.txt"
        Const ArchivePath = "C:\Program Files\Special\BackScatter\"

        Dim FileName, objFSO, objTextFile, strText, ArchiveFileName

        FileName = WScript.Arguments(0)

        Set objFSO = CreateObject("Scripting.FileSystemObject")
        If objFSO.FileExists(FileName) Then

            Set objTextFile = objFSO.OpenTextFile (FileName, ForReading)

            strText = objTextFile.ReadAll
            objTextFile.Close
            Set objTextFile = Nothing

            If instr(1, strText, "Sorry, you do not have permission") > 0 Then
            Set objTextFile = objFSO.OpenTextFile (LogPath, ForAppending, True)
                objTextFile.WriteLine(Now() & ", Deleted List Permission Bounce Email")
                objTextFile.Close
                Set objTextFile = Nothing

                If Len(ArchivePath) > 0 Then
                    'Save a copy
                    ArchiveFileName = Now() & ".txt"
                    ArchiveFileName = Replace(ArchiveFileName, "/", "-")
                    ArchiveFileName = Replace(ArchiveFileName, ":", "-")
                    ArchiveFileName = ArchivePath & ArchiveFileName
              
                    objFSO.CopyFile FileName, ArchiveFileName
                End If

                objFSO.DeleteFile FileName
        End If

        End If
        Set objFSO = Nothing

    End Sub

    To use it...

    • Create the VBScript file
    • Change the paths to something relevant for your computer
    • Set SmarterMail to call it during processing.  Make sure to pass the filename.  My "Command Line Box" looks like this:
      C:\Program Files\Special\SmarterMailFilter.vbs %filepath

    I have no connection to SmarterMail other than it's the mail server software that I'm using.  If you need help, you can reach me through my website, www.barnyardbbs.com.

    The real solution to this problem is for SmarterMail to create a new option to suppress these emails.  However, this is a great interim solution to keep us all from getting in trouble with the graylists.

    -Ben

  • 07-11-2008 11:32 AM In reply to

    Re: How do we turn this off??

    Thank you very much. That's a great idea. After looking at your solution, it looks like I can also just add a filter in Declude to look at the subject and delete them if they have "You don not have permission to post" in them.

  • 07-11-2008 12:17 PM In reply to

    • byanis
    • Not Ranked
    • Joined on 07-11-2008
    • Posts 2

    Re: How do we turn this off??

    With an external filtering product, I suspect your idea would work.  Strangely, I've tried using SmarterMail's filtering system; but it doesn't seem to have any effect on these automatically generated notices.  I wouldn't have taken the "hard way" if they "easy way" would have worked originally.

     Best of luck with your filtering.

  • 07-11-2008 1:09 PM In reply to

    Re: How do we turn this off??

    I wonder if, at a minimum, this functionality could be tied to the same options as Auto-Responders?

    'Auto-Responder Exclusions' and 'Enable once per day per sender autoresponder restriction' could at least help with a backscatter problem like this.

  • 06-05-2009 5:52 PM In reply to

    Re: How do we turn this off??

    There is an alternate method that allows this to work, using the 'Custom Headers' spam check.  This doesn't require a VB script to be called as an external progam.

    1) Browse to 'Security' >> 'Anti-Spam Administration' and choose the 'Spam Checks' tab
    2) Check the box to 'Enable for Outgoing Blocking' for 'Custom Headers'
    3) Click 'Edit' for 'Custom Headers'
    4) Add a custom header with the following details:
    - Header: Subject
    - Value: You do not have permission to post to
    - Weight: 100
    5) Browse to 'Security' >> 'Anti-Spam Administration' and choose the 'SMTP Blocking' tab
    6) Check the box for 'Spam Blocking' under 'Outgoing Options'
    7) Set the 'Weight Threshold' under 'Outgoing Options' to 100.

    Brendan Waters
    Hosting.com | HostMySite
    Dedicated Support Engineer
    (877) 215-4678
    bwaters@hostmysite.com | www.HostMySite.com
  • 06-08-2009 1:23 PM In reply to

    Re: How do we turn this off??

    Repeat step 4 and use the subject 'Failed to post to the' as well, to also include password-protected lists.

    Brendan Waters
    Hosting.com | HostMySite
    Dedicated Support Engineer
    (877) 215-4678
    bwaters@hostmysite.com | www.HostMySite.com
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