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Unable to save large email attachments

Last post 07-02-2009 10:47 AM by Russ. 0 replies.
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  • 07-02-2009 10:47 AM

    • Russ
    • Not Ranked
    • Joined on 06-24-2004
    • Posts 4

    Unable to save large email attachments

    I have noticed that we have problems saving large file attachments directly from SmarterMail. For instance, one example we had an 8 MB attachment, that if the user selects it, it just takes them to a white page (in the email contents window panel) versus poping up the "Save as" box.

    I beleive in the past we have restarted the server and this seemed to allow large attachments to be save again, but I would like to know why this is happening and how to prevent it in the future. Any ideas?

    Thanks.

     

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