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Email Report Error code meanings

Last post 07-14-2009 4:03 PM by ST-GWerner. 1 replies.
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  • 07-02-2009 7:46 AM

    Email Report Error code meanings

     Is there a list of error codes and descriptions that I could get to diagnose why the email below was generated?

    Thanks,
    Anthony Concialdi

     

    Email Report Error - 11

    11 - sped - CEO System.Exception: There was a problem retrieving the information from the remote web server. Please contact support. System.Exception: There was a problem retrieving the information from the remote web server. Please contact support. at SSWeb.HelperClasses.ServiceCommunication.ExecuteQuery(String ServerIPOrName, String Query, String[ otherVariables, Int32 timeoutMS, Boolean LogToEmailReportLog) at SSWeb.HelperClasses.ServiceCommunication.ExecuteQueryWithCacheAndLog(String ServerIPOrName, String Query, String[ otherVariables) at SSWeb.HelperClasses.ReportRenderItem.QueryData() at SSWeb.HelperClasses.ReportRenderer.GenerateReportItem(ReportRenderItem rri, Boolean custom) at SSWeb.HelperClasses.ReportRenderer.GenerateReportItem(ReportRenderItem rri, Boolean custom) at SSWeb.HelperClasses.ReportRenderer.GenerateReportItem(String mainReportID, Boolean custom, String ReportItemID, DateTime startDate, DateTime endDate, Int32 numToShow, Authentication ActiveAccount, String OrderBy, String ChartType, String ChartYVal1, String ChartYVal2, String Filters, String FilterSetName, Boolean DateRangeHasBeenOveridden, String NameOverride) at SSWeb.HelperClasses.ReportRenderer.GenerateStandardReport(String standardReportID, DateTime startDate, DateTime endDate, Int32 numToShow, Authentication ActiveAccount, String Filters, String FilterSetName) at SSWeb.HelperClasses.EmailReportSender.GetStandardReportBody(PopupValues vals, ReportRenderer renderer) at SSWeb.HelperClasses.EmailReportSender.RenderReportContents() at SSWeb.HelperClasses.EmailReportSender.DoSend() at SSWeb.HelperClasses.ProcessEmailReports.SendRpt(ConfigScheduledReport schReport, ConfigUser user, ConfigSite site, DateTime dtStart, DateTime dtEnd, String SubjectTag) at SSWeb.HelperClasses.ProcessEmailReports.SendMonthly(ConfigScheduledReport schReport, ConfigUser user, ConfigSite site, DateTime dtNowSite) at SSWeb.HelperClasses.ProcessEmailReports.checkScheduledReport(ConfigSettings settings, Int32 serverID, ConfigSite site, ConfigUser user, TimeZoneInfo tz, ConfigScheduledReport schReport)

  • 07-14-2009 4:03 PM In reply to

    Re: Email Report Error code meanings

    If you look in your [installdir]/service directory, there's a file called sssvc.log.  That may provide more information about the exception.

    Grady Werner
    Senior Developer / Analyst
    SmarterTools Inc.
    www.smartertools.com

    SmarterMail - Windows Mail Server and Microsoft Exchange Alternative
    SmarterTrack - Help Desk, Ticket Tracking, Live Chat, WhosOn, and Knowledge Base Software
    SmarterStats - Web Log Analytics and SEO Software
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