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Anyone run across mail services just stopping with a spam filtering error...

Last post 05-28-2009 7:28 AM by Strajk. 1 replies.
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  • 05-26-2009 2:03 PM

    Anyone run across mail services just stopping with a spam filtering error...

    I get about two days, where everything is running perfectly and the the mail services stop.  Webmail will not allow admin to login.  Pop and SMTP service stop.  My only option is to reboot the server.

    Event log show this error:
     

    System.UnauthorizedAccessException: Access to the path 'E:\SmarterMail\Service\Spam\Type1\a3d853f1db1c44f1a24d169680f028c5.eml' is denied.at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize) at System.IO.StreamReader..ctor(String path) at SmarterTools.SmarterMail.MailStore.Bayesian_Filtering.Tokenizer.AnalyzeFile(String filePath) at SmarterTools.SmarterMail.MailStore.Bayesian_Filtering.BayesianFilterUpdater.AnalyzeSpamFolders() at SmarterTools.SmarterMail.MailStore.Bayesian_Filtering.BayesianFilterUpdater.DoUpdate() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart()

    Anyone's suggestions or any direction from someone that has come across this is greatly appreciated.

    I am at the point where I may move the smartermail over to a new server, do a reinstall and copy over the data files.

    Thanks in advance for anyone's input.

    Paul

  • 05-28-2009 7:28 AM In reply to

    Re: Anyone run across mail services just stopping with a spam filtering error...

    those files are for bayesian filtering. I would check the NTFS permissions on those files (if they are still there).


    Do you have Bayesian Filtering enabled?

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