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 Just a quick note, from my experience in order to sync contacts correctly with SM (where the home/work phone numbers and instant messenger address come across correctly) you need to use an older version of Funambol client (7.0.7 to be precise) - you can download older versions from here - http://forge.ow2.org/project/showfiles.php?group_id=96

The reason I think this is the case is Funambol dropped support of the SIF data format for contacts and moved to only using the vCard format in the 7.1 and later builds - I've logged a ticket with ST and am working with them to confirm if thats the case.

Hope that helps some of you out there..

TJ

Thanks for the post.

Also i hope the "PIN" sync. issue will be fixed :

http://www.smartertools.com/forums/t/23537.aspx

 I logged an issue with ST and they have confirm the sync issue as a bug, apparently the fix is included in the next release.

As far as the PIN "issue" - I don't think your going to have any luck with that one as the sync engine runs on standards (like the vCard format), I don't think "PIN" is a valid field in a vCard (which is what the Funambol client is now standardizing on).

TJ

 Indeed...

I hope we can find a workaround for that issue.

Thanks.

Thanks TJ for this info - I was going insane trying to work out why all the contact details were getting messed up syncing to SmarterMail from Funambol client on my Blackberry Phone.

7.0.7 synch still has some problems - DOB doesnt appear to transfer across, and the BlackBerry has multiple lines for each address type - SmarterMail only receives the first line, losing half of the address info for some of my contacts...

Until the sync is working more reliably, I've got my Funambol client set for one way sync (Client to Server) as I don't want distorted contact info being replicated back to my phone...

I do hope they come up with a more robust solution... *crosses fingers*

Cheers,

-Ben

 Yeah, I did get a response from them that they think they have fixed the problem and they sent me a link to an interim build that has the fix, but I just don;t have the time right now to test it, if you like I can PC you the build link...

TJ

Sure - I'm happy to try it out... Was the new build intended to be compatible with the newest Funambol client or with pre 7.1?

Cheers,

Ben

 In therory the latest client. I beleive the issue stems from the SIF/VCard format issues, but if you have any luck with the new build, report it back here (you never know, perhaps I'll go crazy and spin of chance based on your experiences)..

I'll PM you the link right now..

TJ

OK...

Installed the custom build of SmarterMail (5.5.3393) and tried syncing with two versions of Funambol Blackberry Client.

v7.0.7  - No changes from 5.5.3362 - fields such as email and DOB don't transfer across.  2nd line of address still being lost (though I'm not sure if this is SmarterMail's fault, or if BlackBerry's aren't fully compliant with the SyncML standards in having 2 address line fileds).

v7.2.3 -  Email addresses now carrying across.  No longer have the work phone/fax confusion that was happening with 5.5.3362.  Wierd thing though - the DOB field on all contacts gets set to the date of the synchronisation (irrespective of whether the contact on the phone had a DOB assigned to the contact).

Still some gremlins to sort out it would seem.  Can't safely enable 2-way sync of contacts and calendars as I'd ideally like between my Blackberry and SmarterMail while the contact data is getting morphed on the way through.

Hope this feedback helps them come closer to a solution.

If you're liasing with the guys at ST, feel free to let them know that I'm happy to act as a tester for them in working out this problem (in fact I'd be happy to beta test any of their upcoming products come to think of it - glad to help them make an excellent set of products even more polished!)...

Cheers,

-Ben

 FYI: I forwarded on yoru findings in out outstanding ticket - I'll update this thread if I hear anything new... TJ