Im running the latest smartmail and have been having some smtp failure issues. I'm then forced to restart the smartmail services in order the my mail service to work. I have to do this 2-3 time a day....and my customers are not very happy.
I need help...Please!
I'm very close to having to switch mailservers to something more stable. I been fightting this for months now.
Windows 2008 64bit
4G ram
smarterstats
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ASP NET error message?
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 2/15/2009 8:44:51 AM
Event time (UTC): 2/15/2009 3:44:51 PM
Event ID: 5493f361eef64948aec98c33575f838e
Event sequence: 2
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-128791798165577100
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\
Machine name: DEDP72
Process information:
Process ID: 3328
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: SessionTimeOutException
Exception message: Session timed out
Request information:
Request URL: (intentionlly left blank by tom)
Request path: /Main/frmPreview.aspx
User host address: xxxxxxxxx
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 3
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at SmarterTools.SmarterMail.Remoting.IMail.GetUsersMailSettings(String sessionStr, String emailAddress)
at SmarterTools.SmarterMail.Remoting.RemoteMail.GetUsersMailSettings(String sessionStr, String email)
at SMWeb05.HelperClasses.RemoteWrapper.GetUsersMailSettings(UserData usr, String email)
at SMWeb05.HelperClasses.UserCache.UpdateUsersMailSettings(UserData USER, String emailAddress)
at SMWeb05.HelperClasses.ReadMessageHelper.GenerateHeader(CustomPage page, MessageData Message, MessageContents MessageContents, ButtonBarIcon btnReply, ButtonBarIcon btnReplyAll, ButtonBarIcon btnForward, String FolderName, UInt32 MessageID, String ResourceOwnerUsername, Boolean IsShared, String ViewType, String rowNumber, Boolean SpoolMessage, Boolean preview)
at SMWeb05.Main.frmPreview.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at SMWeb05.HelperClasses.CustomPage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
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Someone please advise.
Tom