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Unable to delete or forward emails

Last post 01-01-2009 11:44 AM by rampart. 2 replies.
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  • 12-30-2008 8:19 PM

    Confused [*-)] Unable to delete or forward emails

    When logged into webmail, no one is able to delete or forward emails without having to open the email (instead of using previewer) and then they can delete/forward.  This has worked in the past, and I am unsure what, if anything, has changed.  When you click on delete/forward, the "loading" box comes up but it stalls and nothing happens until I change to a different folder.  Has anyone else experienced this?

    Thanks,
    Brian

    Brian
    Rampart Hosting, LLC
  • 12-31-2008 11:36 AM In reply to

    Re: Unable to delete or forward emails

    I haven't seen this before. What version of SM are you using? Does it happen with all browsers? Have you tried a reboot of the server?

  • 01-01-2009 11:44 AM In reply to

    Re: Unable to delete or forward emails

    I figured out the issue, and it didn't involve SM.  It was our Intrusion Prevention system on our firewall that saw "delete" as a SQL Injection attempt.  I have made some changes to our firewall and now it works.  No further discussion is needed,

    Brian
    Rampart Hosting, LLC
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