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Bug In Mailing List

Last post 12-19-2008 9:29 PM by netFusion. 1 replies.
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  • 12-17-2008 12:23 PM

    • netFusion
    • Top 500 Contributor
    • Joined on 02-22-2004
    • My wife says it's the doghouse...
    • Posts 26

    Bug In Mailing List

    I think I've found a bug in the mailing lists for SmarterMail 5.5.3223 Enterprise.

     

    I have a client who uses Inforad Enterprise network paging software to forward to a mailing list which contains all of their users SMTP email addresses.  The message comes into the SmarterMail list email address, but only goes to the list moderator.  It does not get distributed to the list. The paging software does not send a From address.  I have this domain set to bypass spam checks and forward all messages.  Is there anything hard coded in SmarterMail that says if there is no From address, don't forward it to the list?

    Here is the SMTP and Delivery logs for two of the sessions with the addresses X'd out. One direct authenticated from the sending machine and one routed through another mail server. SmarterMail will not forward either message to any lists.  But it will send to the list if I send to the same address using Outlook or the web interface.

    This worked fine on the Merak 8.5 server I just migrated from.  So, that's why it leads me to think that SmarterMail has something it is looking for to keep it from forwarding.

    Anyone have any thoughts or a way around this?

     

    SMTP Log:

    12:09:55 [66.x.x.x][61242342] connected at 12/17/2008 12:09:55 PM
    12:09:56 [66.x.x.x][61242342] cmd: EHLO esems-2.local.xxxxxx
    12:09:56 [66.x.x.x][61242342] rsp: 250-mail2.xxxxxx.com. Hello [66.x.x.x] 250-SIZE 31457280 250-AUTH LOGIN CRAM-MD5 250 OK
    12:09:56 [66.x.x.x][61242342] cmd: AUTH LOGIN
    12:09:56 [66.x.x.x][61242342] rsp: 334 VXNlcm5hbWU6
    12:09:56 [66.x.x.x][61242342] rsp: 334 UGFzc3dvcmQ6
    12:09:56 [66.x.x.x][61242342] rsp: 235 Authentication successful
    12:09:56 [66.x.x.x][61242342] Authenticated as pager@xxxxxx.com
    12:09:56 [66.x.x.x][61242342] cmd: MAIL FROM:<>
    12:09:56 [66.x.x.x][61242342] rsp: 250 OK <> Sender ok
    12:09:56 [66.x.x.x][61242342] cmd: RCPT TO:<103@xxxxxx.com>
    12:09:56 [66.x.x.x][61242342] rsp: 250 OK <103@xxxxxx.com> Recipient ok
    12:09:56 [66.x.x.x][61242342] cmd: DATA
    12:09:56 [66.x.x.x][61242342] rsp: 354 Start mail input; end with <CRLF>.<CRLF>
    12:09:56 [66.x.x.x][61242342] rsp: 250 OK
    12:09:56 [66.x.x.x][61242342] Data transfer succeeded, writing mail to 39586349.eml
    12:09:56 [66.x.x.x][61242342] cmd: QUIT
    12:09:56 [66.x.x.x][61242342] rsp: 221 Service closing transmission channel
    12:09:56 [66.x.x.x][61242342] disconnected at 12/17/2008 12:09:56 PM

    Delivery Log:

    12:09:57 [86349] Delivery started for  at 12:09:57 PM
    12:10:00 [86349] Skipping spam checks: User authenticated
    12:10:03 [86349] Starting local delivery to 103@xxxxxx.com
    12:10:03 [86349] Delivery for  to 103@esfire.com has completed (Delivered)
    12:10:06 [86349] Starting local delivery to pager@xxxxxx.com
    12:10:06 [86349] Delivery for  to pager@xxxxxx.com has completed (Delivered) Filter: None
    12:10:06 [86349] End delivery to pager@xxxxxx.com
    12:10:06 [86349] Delivery finished for  at 12:10:06 PM [id:39586349]

     


    SMTP Log:

    12:30:04 [64.x.x.x][1301048] rsp: 220 mail2.xxxxxx.com. 
    12:30:04 [64.x.x.x][1301048] connected at 12/17/2008 12:30:04 PM
    12:30:04 [64.x.x.x][1301048] cmd: EHLO gateway2.xxxxxx.net
    12:30:04 [64.x.x.x][1301048] rsp: 250-mail2.xxxxxx.com. Hello [64.x.x.x] 250-SIZE 31457280 250-AUTH LOGIN CRAM-MD5 250 OK
    12:30:04 [64.x.x.x][1301048] cmd: MAIL FROM:<>
    12:30:04 [64.x.x.x][1301048] rsp: 250 OK <> Sender ok
    12:30:04 [64.x.x.x][1301048] cmd: RCPT TO:<103@xxxxxx.com>
    12:30:04 [64.x.x.x][1301048] rsp: 250 OK <103@xxxxxx.com> Recipient ok
    12:30:04 [64.x.x.x][1301048] cmd: DATA
    12:30:04 [64.x.x.x][1301048] rsp: 354 Start mail input; end with <CRLF>.<CRLF>
    12:30:04 [64.x.x.x][1301048] rsp: 250 OK
    12:30:04 [64.x.x.x][1301048] Data transfer succeeded, writing mail to 39586388.eml
    12:30:04 [64.x.x.x][1301048] cmd: QUIT
    12:30:04 [64.x.x.x][1301048] rsp: 221 Service closing transmission channel
    12:30:04 [64.x.x.x][1301048] disconnected at 12/17/2008 12:30:04 PM

    Delivery Log:

    12:30:06 [86388] Delivery started for  at 12:30:06 PM
    12:30:09 [86388] Skipping spam checks: User authenticated
    12:30:12 [86388] Starting local delivery to 103@xxxxxx.com
    12:30:12 [86388] Delivery for  to 103@xxxxxx.com has completed (Delivered)
    12:30:15 [86388] Starting local delivery to pager@xxxxxx.com
    12:30:15 [86388] Delivery for  to pager@xxxxxx.com has completed (Delivered) Filter: None
    12:30:15 [86388] End delivery to pager@xxxxxx.com
    12:30:15 [86388] Delivery finished for  at 12:30:15 PM [id:39586388]

    ***********************************
    Eddie Seasholtz, MCSE, MCNE, RHCE, CCNA
    eNet Computer and Network Solutions
    www.eNetKC.com
    ***********************************

    - Anything I say or do is my own opinion and may have absolutely no rhyme or reason.
  • 12-19-2008 9:29 PM In reply to

    • netFusion
    • Top 500 Contributor
    • Joined on 02-22-2004
    • My wife says it's the doghouse...
    • Posts 26

    Re: Bug In Mailing List

    FYI...

    Per SmarterTools support, this is by design and there is no way around it.  Messages to a mailing list without a From name will go to the moderator and cannot be forwarded to a list through SMTP.

    They do this to stop things like Out of Office replies, Outlook Read Reciepts, and Auto Responders from creating mail loops in the mailing list distribution.

     

     

    ***********************************
    Eddie Seasholtz, MCSE, MCNE, RHCE, CCNA
    eNet Computer and Network Solutions
    www.eNetKC.com
    ***********************************

    - Anything I say or do is my own opinion and may have absolutely no rhyme or reason.
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