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Viridian Skin Problems

Last post 07-25-2008 5:31 PM by p05esto. 7 replies.
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  • 07-01-2008 9:04 AM

    Viridian Skin Problems

    I did as instructed. I unpacked the files in the Viridian skin ZIP file to my SmarterMail/MRS directory. Nothing. I restarted IIS and SmarterMail services. Nothing. I made sure that the domains could over-ride skins and within the domains that users could over-ride the skins. Still, it only shows the Horizon skin as the only one available.

    Filed under:
  • 07-01-2008 9:22 AM In reply to

    Re: Unable to install Viridian Skin

    OK, I think I found what I needed to do. I saw the the old SmarterMail 4.x skins were still there (Serenity, Serenity Vista, and Apathy). Once I deleted these skins and restarted SmarterMail/IIS, the Viridian skin now shows up. Looks nice.... except that when I hit the settings button, I got a Javascript error!

     Line: 621
    Char: 8
    Error: Object Expcted
    Code: 0
    URL: &fromSearch=False&rowNumber=0&markUnread=false">http://xx.xx.xx.xx/Main/frmPreview.aspx?folder=inbox&messageid=40515&mapped=False&user=<removed>&fromSearch=False&rowNumber=0&markUnread=false

    It still appears to bring up the tabs like it is supposed to, but this JavaScript error sticks around

    Filed under:
  • 07-03-2008 11:28 AM In reply to

    Viridian Skin Bugs

    OK, I've noticed two more problems with this skin. They might be related to the javascript error.

     1) If you collapse the left section of the window (the folder/menu area), there is no way to recover it except to log out/log in.
     2) The preview pane does not have scrollbars.

  • 07-03-2008 12:24 PM In reply to

    Re: Viridian Skin Bugs

     Thanks for your help in troubleshooting this bug. We found the problem and have corrected it. If you redownload the skin it should work properly. If you don't want to redownload it, just open C:\Program Files\SmarterTools\SmarterMail\MRS\App_Themes\Viridian\Javascript\Skin.js and add the following text to the file:

     function STF_SetHeight(element, size)
    {
        if (size < 1)
            return;
        var elem = document.getElementById(element);
        if (elem) elem.style.height = size + "px";
    }
    function STF_SetWidth(element, size)
    {
        if (size < 1)
            return;
        var elem = document.getElementById(element);
        if (elem) elem.style.width = size + "px";
    }

    Save it and reload the page and it should work correctly.

    James Lance
    SmarterTools
  • 07-07-2008 9:51 AM In reply to

    Re: Viridian Skin Bugs

    That did the trick. Javascript error is gone. I can collapse the folder bar and bring it back. Preview pane has scrollbars.

     Thanks.

  • 07-09-2008 3:43 AM In reply to

    Re: Viridian Skin Bugs

    The admin just doesn't show up on Safari 3 or Firefox 3 apart from the footer. Installation went through fine. Tried clearing cache, etc. Any suggestions?

    ps: we also get a BLOCKED SCRIPTfalse error in the page activity monitor
  • 07-10-2008 11:22 AM In reply to

    Re: Viridian Skin Bugs

    I tried out that normal admin interface and the Viridian skin on the following browsers:

    Internet Explorer 7.0.5730.11
    Internet Explorer 6.0.2900.5512.xpsp.080413-2111 (What in the world kind of version number is that????)
    Firefox 3.0
    Firefox 2.0.0.14
    Safari for Windows 3.1.2
    Opera 9.51

    I had only one noticable problem in any of those cases....in Opera, right click context menu did not work. It would only bring up Opera's context menu and not SmarterMail's.

  • 07-25-2008 5:31 PM In reply to

    Re: Viridian Skin Problems

    I have tried EVERYTHING as well and can't get Veridian to show up in the skin list in SMV5.5.  Nothing.

Page 1 of 1 (8 items)