SmarterTools is proud to announce the release of the new SmarterTrack 3.x, which is replacing SmarterTicket. As of Monday April 28th, 2008, SmarterTicket will become a legacy product for SmarterTools and will no longer be available for purchase. Moving from SmarterTicket to SmarterTrack is not considered an upgrade. SmarterTools will continue to support all versions of SmarterTicket.
SmarterTrack has been designed with all the features and functionality of:
· Help Desk
· Ticketing System
· Live Chat
· Cost Analysis
· Data Mining
· Knowledge Base
· Reporting
· And More
For more features within SmarterTrack 3.x, please visit the Feature Details page of the SmarterTools Website and/or contact us with questions at: sales@smartertools.com.