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[BUG] SM5 (POP3 issues)

Last post 04-24-2008 10:17 AM by Gman. 1 replies.
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  • 04-24-2008 7:36 AM

    • Gman
    • Top 500 Contributor
    • Joined on 02-12-2008
    • Posts 21

    [BUG] SM5 (POP3 issues)

    Two weeks ago after a std windows update my SM5 Server on Windows 2003 has constant errors.

    Users can't retreive email using Outlook or Outlook express.  Only webmail., the POP3 connection seems to slow down to a crawl.....

    Please advise,

    Thanks..... 

    *************************************************

    This error bellow is happening all the time.

    Event code: 3001

    Event message: The request has been aborted.

    Event time: 4/24/2008 10:29:17 AM

    Event time (UTC): 4/24/2008 2:29:17 PM

    Event ID: 620eaf9ec0114fbeae0172f0b7f9e73b

    Event sequence: 2

    Event occurrence: 1

    Event detail code: 0

     

    Application information:

    Application domain: /LM/W3SVC/892963906/Root-1-128535137833518750

    Trust level: Full

    Application Virtual Path: /

    Application Path: D:\Program Files\SmarterTools\SmarterMail\MRS\

    Machine name: MAIL

     

    Process information:

    Process ID: 1144

    Process name: w3wp.exe

    Account name: NT AUTHORITY\NETWORK SERVICE

     

    Exception information:

    Exception type: HttpException

    Exception message: Request timed out.

     

    Request information:

    Request URL: http://mail.xyz.com/Main/frmPreview.aspx?folder=Inbox&messageid=9&mapped=False&user=user&fromSearch=False&rowNumber=14

    Request path: /Main/frmPreview.aspx

    User host address: xx.xx.xx.xx

    User:

    Is authenticated: False

    Authentication Type:

    Thread account name: NT AUTHORITY\NETWORK SERVICE

     

    Thread information:

    Thread ID: 12

    Thread account name: NT AUTHORITY\NETWORK SERVICE

    Is impersonating: False

    Stack trace:

     

     

    Custom event details:

  • 04-24-2008 10:17 AM In reply to

    • Gman
    • Top 500 Contributor
    • Joined on 02-12-2008
    • Posts 21

    Re: [BUG] SM5 (POP3 issues)

    It looks like it had something to do with the NVidia NIC after windows updates.  I changed to a Marvell Yukon NIC and it stopped the slow delay in getting mail into Outlook for my users.  I found this fix on the web.  Something to do with TCP/IP Checksum & Offload Engine settings on NVidia's NICs.

     

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