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Forums & Blog » Product Discussions » SmarterStats » Too many Bad Lines, not enough good

Too many Bad Lines, not enough good

Last post 03-24-2008 11:39 PM by ST-GWerner. 2 replies.
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  • 03-04-2008 4:09 PM

    • ryza
    • Not Ranked
    • Joined on 03-04-2008
    • Posts 1

    Too many Bad Lines, not enough good

    Reply Contact

    I recently just upgraded to the latest version smarterstats (3.3.2950) as it stopped importing files, and that fixed the issue in the past. Now when it imports files, approx. 90% of the lines that are importing are bad lines so it there are 100,000 lines being imported, only 7,000 are valid and the rest are not working. 

    I am importing IIS W3C log files, and this has never been an issue before hand, and now it is a serious issue as clients reports are incorrect.

  • 03-21-2008 11:34 AM In reply to

    Re: Too many Bad Lines, not enough good

    Reply Contact

    I would try and create another site to see if the data can be imported properly.  If this continues to be an issue then I would suggest you open a ticket with Support.

  • 03-24-2008 11:39 PM In reply to

    Re: Too many Bad Lines, not enough good

    Reply Contact

    Do you have reverse-DNS IP Addresses in your logs (ex: example.com instead of 10.1.1.1)? 

    Grady Werner
    SmarterTools Inc.
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