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Receiving Unhandled Error messages when attempting to access 3 out of 39 sites stats

Last post 01-07-2008 4:02 PM by beneysselinck. 0 replies.
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  • 01-07-2008 4:02 PM

    Receiving Unhandled Error messages when attempting to access 3 out of 39 sites stats

    I receive the following error message when attempting to access a few of my sites stats.  

     An unhandled error has occurred. As a result, no data can currently be shown. Please contact support.
    System.InvalidCastException: Specified cast is not valid. at SSWeb.HelperClasses.ChartRendering.ChartBase.GetAxisLabel(DataRow row, String xColumn, Int32 rowCounter) at SSWeb.HelperClasses.ChartRendering.ChartBase.FillChart(DataTable dt, String xColumn, String[ yColumns, String[ yColumnNames) at SSWeb.HelperClasses.ReportRenderItem.GenerateChart(Color[ SeriesColors) at SSWeb.HelperClasses.ReportRenderItem.RenderObjects(Boolean _GenerateTable, Boolean _GenerateChart) at SSWeb.Client.frmCustomerWelcome.GenerateCharts() at SSWeb.Client.frmCustomerWelcome.RenderPage(ConfigUser user) To Diagnose any potential problems with this site, go to the Administration area, choose [Manage Sites], search for the site, choose [Manage] from site search, and choose site info from the popup menu.

     When following the directions at the bottom of the very useful error message, I get a message: "Page not found or unknown exception." I'm currently running 3.3.2761 as the service on the remote server and the stats server is running on 3.2.2480.  Anyone around here have any ideas?

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