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Problem sending to Yahoo

Last post 12-07-2007 10:25 AM by ST-BNelson. 4 replies.
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  • 11-21-2007 12:58 AM

    Problem sending to Yahoo

     I have problem sending emails to Yahoo, emails get delayed and into the Bulk folder , whereas no problems when I send to Hotmail and Gmail,is there anything I can do?

    8 to Infinity Pte Ltd
    Singapore Web Hosting
    Filed under: , ,
  • 11-21-2007 1:07 AM In reply to

    Re: Problem sending to Yahoo

     I did not enable domainkeys, but I never enabled domain keys for the other servers Merak, Qmail etc but all are working except Smartermail, any special setting I must set?

    8 to Infinity Pte Ltd
    Singapore Web Hosting
    Filed under:
  • 11-23-2007 11:00 AM In reply to

    Re: Problem sending to Yahoo

    Check the HELO hostname of your mailserver.  You will need to assign it a Fully Qualified Domain Name (FQDN) for the hostname setting. Simply enter any hostname which points back to an IP address on the mailserver.

    Log into SmarterMail as the System Administrator
    click on 'Settings' and 'General Settings'.
    Change the Host name from webuser to an actual domain which points to your server

    You can also check with the owner of your IP address (host or ISP) to make sure a valid Reverse DNS entry is setup. 

    Those two items should do the trick.

    ---
    Dustin H., MCSA
    Enterhost Support Team
    www.enterhost.com

    Dustin H., MCSA
    Enterhost Support Team
    www.enterhost.com
  • 12-05-2007 5:56 PM In reply to

    Re: Problem sending to Yahoo

     I have checked , it is not SmarterMail issue, you need to email Yahoo and have them sort it out.

    8 to Infinity Pte Ltd
    Singapore Web Hosting
  • 12-07-2007 10:25 AM In reply to

    Re: Problem sending to Yahoo

    To go along with what Dustin was saying, go to Protocol Settings, SMTP Out tab and make sure that you have "Use Domains IP" selected.  All these things should help although there is no guarantee. 

    The best way to resolve this is to get Yahoo to whitelist your IP's so, this will resolve all your issues.

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