Forums & Blog

A SmarterTools-sponsored community.
Welcome to Forums & Blog Sign in | Join | Help
in Search
Home Blog Forums Photos
Forums & Blog » Product Discussions » SmarterMail » Problem after upgrading to 4.3.2831 (SOLVED)

Problem after upgrading to 4.3.2831 (SOLVED)

Last post 10-12-2007 6:34 AM by G M. 1 replies.
Page 1 of 1 (2 items)
Sort Posts: Previous Next

  • 10-11-2007 9:57 AM

    • G M
    • Not Ranked
    • Joined on 07-10-2007
    • Posts 4

    Problem after upgrading to 4.3.2831 (SOLVED)

    Reply Contact

    Our clients are now unable to send mail to internal email accounts. They receive 550 Authentication Error. For example joe@test.com can't send an email to jack@test.com. But is able to send to jack@gmail.com.

    They already have SMTP Outbound Authentication on and using the same login as Incoming.

    Any idea what is causing this?

  • 10-12-2007 6:34 AM In reply to

    • G M
    • Not Ranked
    • Joined on 07-10-2007
    • Posts 4

    Re: Problem after upgrading to 4.3.2831

    Reply Contact

    The problem was solved by setting clients email to authenticate outgoing mail and using the same login as incoming. Also the outgoing mail server was set to mail.domain.com rather than going through the ISP (smarthost.coxmail.com).
Page 1 of 1 (2 items)
Copyright © 2002-2008 SmarterTools Inc. All Rights Reserved.