Forums & Blog

A SmarterTools-sponsored community.
Welcome to Forums & Blog Sign in | Join | Help
in Search

Get tickets problem

Last post 04-18-2007 8:09 AM by ST-GWerner. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • 04-09-2007 9:59 AM

    Get tickets problem

    Hi

    i am testing Smarter Ticket. It works well only when i act as an anonymous user and try to get tickets that have been posted by the user with the given email id. i get the message "There was a problem sending your tickets."

    Please help me in this for this is the only error that i m facing.

    My Database is SQLserver 2005.

    Thanks in advance

    Berly Sam 

  • 04-18-2007 7:28 AM In reply to

    • jasons
    • Not Ranked
    • Joined on 04-18-2007
    • Posts 9

    Re: Get tickets problem

    Hi,

     I am having the same problem...any ideas yet?

     Thanks,

     Jason

  • 04-18-2007 8:09 AM In reply to

    Re: Get tickets problem

    In Email Settings, make sure the alert address information is filled out.  Get Tickets sends out using that account.
    Grady Werner
    SmarterTools Inc.
Page 1 of 1 (3 items)