SmarterTools Portal
Account Management
Partner Area
SmarterTools provides free resources to help customers resolve common issues. These resources include:
Customers who have purchased or upgraded licenses may have support incidents available.
In addition, SmarterTools customers can purchase individual support incidents or support packages.
Use the links below to determine what options are available:
Phone Support Hours: Mon - Fri, 8:00 a.m. - 4:30 p.m. (MST)
Email Support Hours: Mon - Fri, 7:00 a.m. - 6:00 p.m. (MST)
The SmarterTools Portal provides a centralized location for customers and partners to manage all aspects
of their account(s). Customers can:
- Purchase, initiate, and manage support incidents
- Manage licenses, activations, and agreements
- Manage invoices or purchase orders
- Manage user aliases and notifications
- Manage/subscribe to SmarterTools mailing lists
- View reports