System Requirements

SmarterTools recommends reviewing that your network, hardware, softwaare, clients, and other elements meet the requirements for SmarterTrack. For more information, please refer to the System Requirements page of the SmarterTrack Online Help.

Utilities and Conversion Tools

SmarterTools has a large and active user base that is very influential in the development of additional plug-ins, utilities, and converters for our products. Our Community Forums provide the optimal starting point for finding these resources. These forums allow customers to discuss their issues with SmarterTools developers, external developers, and other SmarterTrack users. It is through this open communication that you may find the unique solution to your migration issue. For more information, visit the Third-party Utilities and Source Code page.

Installation Methods

SmarterTrack customer service software is available as a traditional installation or as a hosted service (SaaS). Businesses that choose the traditional deployment of SmarterTrack can install the software onto a local or co-located server in dedicated, VPS, and shared environments using the standard install download. For more information regarding installation, visit the Installation page of the SmarterTrack Online Help.

Help and Documentation

SmarterTools provides many free resources to help customers resolve issues, including online help documentation, Knowledge Base articles, Community Forums, and white papers. For more information, visit the Help and Documentation page.