SmarterTrack has been designed for minimal requirements in order to be efficient in shared,
VPS, or dedicated environments without any loss in functionality or performance. Additional
information about the mentioned installation environments can be found on the
Installation Methods page.
- Windows XP™, Windows Vista™, Windows 2003™, or Windows 2008™
- RAM: 256 MB
- CPU: PII 500
- DISK: 40 MB (100 MB if installing SQL Server Express Edition)
- IIS 6* or higher with the Microsoft™ .Net Framework 3.5 or higher
- DATABASE: One of the following
- Microsoft SQL Server™ 2005 or higher (recommended)
- Microsoft SQL Server™ Express Edition
- MySQL 5.0 or higher (recommended)
- Transactional Storage Engine (required)
*SmarterTrack includes a basic Web server so that the product is fully functional upon installation—even
without the existence of IIS or other web servers. In medium to high volume environments it is recommended that
IIS 6 or higher be installed in place of the SmarterTrack Web Server for increased performance and security.
NOTE: Each installation and environment is unique. Extra load caused by excessive
tickets, chats, agent accounts, and/or other factors may require more disk space, memory, database allocation, etc.
No warrantee or guarantee is expressed or implied as to the efficacy or viability of these recommendations for a
particular environment or application.