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Case Studies

Applied Innovations

Sticking with SmarterMail

Applied Innovations (www.appliedi.net) has tested nearly every major Windows™ compatible mail server in search of a truly stable solution with integrated spam protection. Throughout this process, Applied Innovations was forced to set up many redundant servers to combat the poor performance and lack of reliability evidenced in these products. This process had devastating effects: It required expensive individual user licenses and drastically decreased user and administration productivity.

72mm, Inc.

Stresses Quality Support with SmarterMail

72mm, Inc. (www.72mm.com) was suffering with a mail server that was persistently unstable and lacked the performance their customers expected. The technical support for this mail server was virtually non-existent, and there were few online user resources available to help solve problems quickly. In a word, the product support was “pitiful.” In order to keep their business moving forward, 72mm needed to find a more reliable solution with a dynamic and responsive support structure.

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