March 16, 2012
SmarterTools Adds Exchange Web Services, Instant Messaging and Parallels APS Integration to SmarterMail 9.x Mail Server
SmarterTools Inc. is proud to announce the release of SmarterMail 9.x. The latest release of the award-winning mail server and Exchange alternative offers small business and enterprise users, a number of new features and integrations that will allow them to communicate easier and more effectively.
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October 11, 2011
Businesses Gain Another Tool For Providing Superior Customer Service With SmarterTrack.com
Customer service is an integral part of any company’s success. One thing that truly differentiates companies, from family-owned shops to enterprise-level organizations, is the ability to deliver superior customer service. With the launch of SmarterTrack.com, companies can now use the popular SmarterTrack help desk software in the cloud and engage with customers on their preferred communication channels.
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July 20, 2011
SmarterTools Focuses on Mobility with Latest Help Desk Release
SmarterTools Inc. is proud to announce the release of SmarterTrack 7.x. This latest release introduces a truly mobile customer service and support platform that helps companies provide a consistent level of service to customers regardless of whether agents are at home, at the office or on the road.
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May 24, 2011
SmarterTools Announces Public BETA Release of SmarterTrack 7.x Help Desk Software
SmarterTools Inc. is pleased to announce that the public BETA release of SmarterTrack 7.x is now available to anyone, from the small business to the enterprise, that wants to get a sneak peek of the new features coming in the next major release of the popular customer service and help desk software. With a brand new portal interface and a focus on increased mobility, SmarterTrack 7.x is designed to help companies provide a consistent level of customer service to customers regardless of whether agents are at home, at the office or on the road.
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May 11, 2011
PayPal Adopts SmarterTrack Help Desk for Internal Support and Customer Service Communications
Software developer SmarterTools Inc. today announced that global e-commerce provider PayPal has adopted the SmarterTrack help desk to manage internal support and customer service issues for thousands of agents in its European and North American operations centers.
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March 15, 2011
SmarterTools Introduces SmarterMail 8.x: Where the Little Things Make All the Difference
SmarterTools Inc. is proud to announce the release of SmarterMail 8.x, a Microsoft Exchange alternative for any business. The latest release of their popular mail server software focuses on enhancing the user experience with touch-and-go functionality, improved contact sharing, enhanced signature options, new message notifications, password strength enforcement for administrators and much more.
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February 8, 2011
SmarterTrack Help Desk Adds VoIP Integration, Load Balancing Functionality to Latest Release
SmarterTools Inc. is proud to announce the release of SmarterTrack 6.x. The latest version of the customer service software bridges the gap between digital and vocal communications with support for VoIP systems, click-to-call functionality, and a newly redesigned interface that helps users find the help desk features they need, when they need them.
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November 29, 2010
SmarterTools Giving Away $225,000 in Free Exchange ActiveSync Licenses and Technical Support
SmarterTools Inc. is proud to announce it will provide more than $100,000 in Exchange ActiveSync licensing to small businesses as part of its annual holiday promotion.
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October 20, 2010
SmarterStats 6.x Provides Most Accurate View of Website, Server Activity
SmarterTools is proud to announce the release of SmarterStats 6.x. The latest version of the Web log analytics and SEO software brings an updated user interface to the product as well as more detailed and accurate analyses of Web traffic and search engine performance than is available from script-based analytics applications.
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August 4, 2010
SmarterTools Unveils Redesigned Interface with Latest Mail Server Release
SmarterTools Inc. is proud to announce the release of SmarterMail 7.x. The latest release of the mail server software includes a newly designed webmail interface and a number of other new additions that provide users with quick and convenient access to the software’s communication, collaboration and synchronization tools.
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