March 2, 2010

SmarterTools is proud to announce that it has donated $400,000 of software to Applied Innovation's WebsiteSpark offering, giving small businesses participating in the Microsoft-sponsored program the business tools they need to succeed.

Read this press release

December 16, 2009

SmarterTools Inc. is proud to announce the release of SmarterStats 5.x. The latest version of this Web log analytics tool sets itself apart from the competition by allowing for the complete management and control of website statistics and SEO marketing efforts in a single application.

Read this press release

October 28, 2009

SmarterTools Inc. is proud to announce an agreement with Commtouch to provide Zero-hour Virus Outbreak Protection with its SmarterMail mail server as an optional add-on for those users that want to enhance the software’s out-of-the-box antivirus functionality.

Read this press release

September 23, 2009

A recent licensing agreement between Microsoft Corp. and SmarterTools Inc. extends Microsoft’s patented Exchange ActiveSync technology to more than 15 million end users through the latest version of the SmarterMail mail server. The agreement provides a patent license to SmarterTools for this industry-leading technology and allows Microsoft to expand its reach to include SmarterTools’ robust customer base.

Read this press release

August 27, 2009

SmarterTools Inc. is proud to announce the release of SmarterMail 6.x. The latest version of this highly acclaimed mail server software builds upon previous releases to simplify mailbox migration, enhance Microsoft Outlook and mobile synchronization, improve message archiving, and increase the efficiency of the software’s out-of-the-box spam protection.

Read this press release

July 14, 2009

SmarterTools Inc. is proud to announce that a partnership with Microsoft Corp. will provide customers the ability to license Microsoft Exchange ActiveSync for use with the SmarterMail mail server software. With the release of SmarterMail 6.x, ActiveSync will be available as an optional add-on for those users that want to synchronize email, calendars, tasks, and notes between mobile devices using Microsoft's Exchange ActiveSync technology.

Read this press release

July 7, 2009

SmarterTools Inc. is proud to announce an agreement with Commtouch to provide Commtouch Anti-Spam with its SmarterMail mail server software. With the release of SmarterMail 6.x, Commtouch Anti-Spam will be available as an optional add-on for those users that want to enhance the mail server’s out-of-the-box anti-spam functionality.

Read this press release

June 3, 2009

Because SmarterStats analyzes a site’s log files, it consistently delivers accurate statistics that include data collected from all Web site visitors. Competing products like Google Analytics use JavaScript to track Web site visitors and potentially miss a significant percentage of search engine referrals in their metrics.

Read this press release

May 5, 2009

The latest release of this premier customer service software includes hundreds of new features and enhancements, including brand support, agent instant messaging, real-time translation of Live Chats, expanded WhosOn visitor tracking, multi-language support, and an integrated survey system. In addition, SmarterTrack is the first product in the SmarterTools line to be offered as software or as a hosted service (SaaS).

Read this press release

April 28, 2009

In response to Microsoft’s recent announcement that adCenter Analytics will be discontinued by the end of the year, SmarterTools Inc. is offering current adCenter Analytics and former DeepMetrix customers a 25 percent discount on new licenses of SmarterStats Web site analytics software.

Read this press release

February 24, 2009

a leader in advanced ASP.NET hosting, announces the adoption of SmarterTrack customer service software to deliver customer support Ticketing, Knowledge Base articles, and more to all DiscountASP.NET customers through the software’s Web-based communications portal.

Read this press release

February 4, 2009

SmarterTools Inc. and Parallels have joined forces to provide Parallels Plesk Panel for Windows customers with free access to SmarterMail Lite, a specially-developed version of the SmarterMail mail server that provides unlimited email accounts and domains at no additional cost when used in conjunction with upcoming versions of the Parallels Plesk Panel for Windows.

Read this press release

January 29, 2009

SmarterTools Inc. and SMB SAAS Systems Inc. are proud to announce a partnership to provide SmarterMail as the preferred Windows mail server for the DotNetPanel product line, the flagship Windows hosting control panel product of SMB SAAS Systems Inc.

Read this press release

September 15, 2008

SmarterTrack 3.5 includes the new WhosOn feature giving businesses the ability to track customers as they navigate Web sites in real-time and allows agents to invite users to Live Chats. This release also adds more intelligent Ticket and Live Chat distribution methods, Google mapping for Live Chat, and much more.

Read this press release

September 11, 2008

SmarterMail, the cost-effective Microsoft Exchange alternative, now gives customers the ability to synchronize over-the-air with BlackBerry devices and the Apple iPhone in addition to Microsoft Outlook, Pocket PC, and other Windows Mobile devices.

Read this press release

September 9, 2008

SmarterMail mail server, SmarterTrack customer service software, and SmarterStats Web log analytics; support and operate within Google’s new Chrome browser platform. Future versions of all three products will be optimized to take full advantage of Chrome’s unique features.

Read this press release

August 28, 2008

SmarterTools announces the release of SmarterStats 4.x. SmarterStats provides Website statistics, custom reports, data mining, geographic mapping, Spider and Bot detection, an industry-leading Web interface with Silverlight dynamic charting, and more.

Read this press release

June 18, 2008

ViUX Systems, Inc. announced today the complete adoption of SmarterMail 5.x Enterprise Edition across its line of dedicated, virtual, and shared hosting services. The Web hosting, Software as a Service (SaaS), and Internet solution company will further offer SmarterMail 5.x as a hosted business-class email alternative to Microsoft Exchange.

Read this press release

June 10, 2008

DiscountASP.NET, a leader in advanced ASP.NET hosting, proudly announces the availability of SmarterStats Web Log Analytics reporting for all DiscountASP.NET customers. SmarterStats provides an in-depth understanding of keywords and visitor navigation trends with on-demand Website statistics, custom reports, data mining, geographic mapping, and much more.

Read this press release

June 4, 2008

SmarterTools announces the integration of its SmarterTrack Customer Service Software into the Application Packaging Standard (APS) Catalog being enabled by Parallels. The APS Catalog is a repository for a broad range of applications that will help Parallels Hosting Provider customers offer business applications, like SmarterTrack, to the enterprise, SMBs, and end users.

Read this press release

April 29, 2008

SmarterTrack is a revolutionary product that has all the features and functionality of a robust Help Desk, Ticket System, Live Chat, Cost Analysis, Data Mining, Knowledge Base, and Reporting software applications delivered within one elegant web interface. Unlike products such as LivePerson and Bold Chatwhich have limited installation options, SmarterTrack can be installed on a dedicated server, VPS, shared hosting environment, and—coming soon—can be provided monthly in a Software as a Service (SaaS) option.

Read this press release