Industry-leading Network

As part of our continuing commitment to provide exceptional reliability and service to our customers, SmarterTools provides a sophisticated infrastructure that includes Tier 3 data centers. These facilities are SAS 70 certified and adhere to well-defined, documented and tested internal controls to properly safeguard our customers' data.

These green facitilies are designed, built, and operated to be highly reliable and incorporate a number of high-efficiency systems and techniques to minimize energy consumption, including High-efficiency Computer Room Air Handler (CRAH) units, thermal storage, ultrasonic humidification, and the use of LED and motion-activated fluorescent lights.

SmarterTools’ infrastructure utilizes leading-edge technologies and security features that help support increased demand for our software and hosted services, including:

• Best-in-class Internet bandwidth/transit

  With direct connections to major national and international Internet backbones, SmarterTools’ data center is rated at 99.999% uptime.

• Redundant power sources

  Two independent power substations and multiple on-premise backup generators—boasting 72 hours of standby fuel—provide superior power redundancy.

• State-of-the-art controlled suites

  Temperature-controlled rooms with permanent walls and raised floors permit floor-standing equipment and some of the most sophisticated amenities.

• Biometric security

  The highest levels of protection, including fingerprint recognition, retinal scans, and around-the-clock monitoring ensure safety and security.

• Low catastrophic risk locations

  SmarterTools operates in low catastrophic risk locations—such as Phoenix, Arizona—greatly reducing the chances of disruption due to natural disasters.

• Multiple locations

  SmarterTools infrastructure is built with redundant hardware and supports multiple geographic locations.